At Petplan we strive to process your claims quickly and fairly. To help us do this, please check your insurance cover before submitting the claims form.
To make a claim you must submit the details on the relevant Petplan claim form, which you can download and print.
Vet Fees claim form (PDF, 105 KB) Death of a pet claim form (PDF, 90 KB) Loss by theft or straying claim form (PDF, 44 KB) Advertising and rewards claim form (PDF, 44 KB) Boarding fees claim form (PDF, 90 KB) Holiday cancellation claim form (PDF,90 KB) Pet travel insurance claim form (PDF, 57 KB) Third party liability– please call our Customer Centre on 0845 071 8000 to discuss
Unless you are claiming for vet fees, you must let us know of any circumstances which are likely to lead to a claim. Please write to:
Petplan
Claims department
Great West House (GW2)
Great West Road
Brentford
Middlesex
TW8 9DX
Alternatively, you may phone our Customer Centre
on 0845 071 8000.
