Did you know that you’re more likely to claim on your pet insurance than your car or home policy? Unfortunately, pets are just as susceptible to illness and injury as we are – in fact, 90% of the claims Petplan pays out are for illness, rather than accident. Insurance can help you ensure your cat gets the best care possible.
Can Petplan pay my vet directly? How does this work?
Yes we can pay your vet directly if they are happy to receive payment in this way. In most cases, your vet can submit an eclaim which is the fastest way to get the information to us. This means you won't be out of pocket and they'll even submit the claim on your behalf.
If you check with your vet and they can’t submit an eclaim, please use our online form to submit your claim. You can still select whether we should pay your vet or reimburse the policyholder if you have already made payment.
When should I get pet insurance?
As early as possible! Pets can get ill or injured at any time so it’s important to make sure you have cover in place to help you cover the cost of any veterinary treatment needed. Policies do not usually cover pre-existing conditions so if your pet already has a skin condition when you insure them you would need to continue to pay for treating this. If however you had insured them with Petplan before they developed a skin condition this would have been covered.
Does Petplan have any testimonials I can read?
Yes we do. You can read our Customer Stories from existing dog, cat and rabbit policyholders. We also have
Customer Reviews which are collected by Trustpilot.
Does Petplan work with any charities?
Our caring for pets goes beyond providing dog insurance, cat insurance and rabbit insurance. As 'the pet people' we are passionate about animal welfare and the principle of responsible pet ownership. We support
many charities and have set up
Petplan Charitable Trust, which has so far raised over £8 million towards a better, healthier world for animals.
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"meta":"A trip to the seaside is a great summer activity for you and your dog, but make sure you're aware of the risks too. Find out more with Vets4Pets Penzance.",
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"intro":"When it comes to responsible pet ownership, keeping your dog…",
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"title":"How my missing cat reappeared six years later!",
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"title":"Surviving against the odds: Spats’s story",
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"title":"How Supervet Noel Fitzpatrick helped save my dog’s life",
"intro":"Adele Jones’ dog Alfie has overcome hip dysplasia, lumbosacral disease…",
"meta":"The story of Alfie, who has overcome hip dysplasia, lumbosacral disease and thyroid cancer (with a little bit of help from Professor Noel Fitzpatrick along the way) and is now healthier and happier than ever.",
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"title":"Why is there an Easter Bunny?",
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"meta":"As you look forward to Easter, spare a thought for the Easter Bunny. But where did the mysterious figure come from? Sophie Mackenzie looks into the origins.",
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