We’re proud to have helped millions of pets get the vet care they need during our 50 year history. To celebrate this incredible milestone we are hoping to break a Guinness World Record™ and need your help!
If you’ve had a pet insured with Petplan over the last 50 years, upload their picture to help us create the world’s largest online gallery of animals.
Physiotherapy & pet therapies
Along with physiotherapy, which is covered within the Vet Bills benefit, we also cover Pet Therapies like herbal medicine, homeopathy and acupuncture. You can also claim for hydrotherapy, up to £500 per illness/injury in dogs and cats (no additional limit for rabbits).
Pet insurance is not a legal requirement in the UK. Many pet owners choose insurance to help manage the cost of unexpected vet bills.
Vet bills can rise quickly if your pet needs treatment for an accident, illness or emergency. Pet insurance provides financial protection and peace of mind, helping ensure your pet can get the care they need without putting you under financial strain.
Why people choose pet insurance:
Pet insurance can be worth it if you want financial protection against unexpected or high veterinary bills and the flexibility to choose appropriate care for your pet.
Treatment for accidents or illness can cost hundreds or even thousands of pounds1.
Pet insurance can help manage the financial impact of emergencies, long‑term conditions and specialist referrals, which may otherwise be difficult to afford without cover.
By reducing uncertainty around costs, insurance can make it easier to focus on your pet’s health rather than financial pressure.
1Press release: “CMA concludes market investigation with major reforms to veterinary sector” (24 March 2026)
Because pet insurance is specific to each individual pet, there is no fixed cost.
The cost depends on your pet and the cover you choose. Premiums are calculated individually and can change over time.
Factors that affect price include:
Petplan have been providing pet insurance for over 50 years and we use our knowledge of pet health to help us price our policies accurately. The breed, location and age of your pet are some of the factors we’ll take into consideration when calculating your premiums.
Petplan also offers flexible plans, allowing you to tailor your level of cover to suit your budget. Our Covered For Life® plan provides ongoing help with vet bills while our Essential plan provides short-term help with vet bills.
In addition, Petplan has a Claims Pricing Guarantee and while prices do increase every year, we never charge you more for claiming. This is very different to most other insurers.
Petplan pet insurance policies are designed to help cover the cost of unexpected veterinary treatments. This may include:
Cover can vary between providers, so it is important to check your individual policy documents for full details of what is included and any limits or conditions that apply.
Some policies may also offer limited cover for illness or injury while travelling abroad, depending on your cover and destination, so it’s important to check the terms of your specific policy.
Yes, Petplan covers dental treatment when it is needed due to illness or injury, provided your pet has regular annual dental check‑ups and that you undertake any recommended treatment within 6 months.
For example, if your pet breaks a tooth in an accident or develops a dental illness, Petplan can help cover the cost of treatment. Routine dental cleaning, cosmetic procedures or dental treatment where recommended check‑ups have not been kept up to date are not covered.
Cover can vary between providers, so it’s important to check your individual policy documents for full details of what is included and any limits or conditions that apply.
Vaccinations are not typically covered by pet insurance, as they are considered routine preventive care.
But, keeping your pet’s vaccinations up to date is essential for their health and wellbeing. Regular vaccinations help protect your pet from serious illnesses and support responsible pet care.
While vaccinations are not usually included in insurance cover, maintaining routine care can help ensure your pet stays healthy throughout their life.
Routine procedures such as spaying and neutering are not typically covered by pet insurance. These treatments are considered preventative care and are not included in pet insurance, so they should be budgeted for separately.
Lifetime plans are very similar across the pet insurance market - only some may have inner limitations where others don't.
Covered For Life® plan is Petplan’s most comprehensive type of cover. It is designed to provide ongoing cover for illnesses and injuries throughout your pet’s life, as long as you renew your policy each year.
If your pet develops a long‑term or recurring condition, such as diabetes or arthritis, lifetime cover allows you to continue claiming for treatment year after year. This is because the annual vet fee limit resets every year, rather than running out after a set time or amount.
Lifetime pet insurance is often chosen by owners who want consistent, long‑term cover and reassurance that ongoing conditions can continue to be treated over their pet’s lifetime.
Lifetime cover, a Covered For Life® plan, is often considered the most comprehensive type of pet insurance, particularly for owners who want long‑term protection.
It allows you to claim for ongoing conditions year after year, as long as you renew your policy. This can provide ongoing financial support if your pet develops a long‑term illness.
Petplan’s Covered For Life® plan is designed to offer broad, continuous cover for unexpected illnesses and injuries, making them a popular choice for owners seeking consistent protection and added peace of mind over their pet’s lifetime.
To make a claim with Petplan:
Petplan also offers a Claims Pricing Guarantee, which means we’ll never charge you more for claiming.
We’ve had our Miniature Pinscher with them since we rescued her 6 years ago. We’ve only claimed twice in all that time but large amounts (£3,000 and the latest over £5,000) and both times they’ve paid within days, no additional questions but more importantly our premium has less than doubled over that time. Amazing service from the best pet insurer in the business.
Ron Baker, June 2024
Our dogs over the years have all been on Petplan. They have always been dependable and reliable, so when our lovely old rescue dog got a tumour, we felt reassured that her treatment would be covered, one less worry. Her bill was paid within a few days, and she is recovering well.
Janice Wearmouth, August 2024
My Petplan is a self-service area where you can make claims, update your account and access your policy information securely whenever you choose.
We’ve just launched My Petplan and some features aren’t available yet – but we’re working on it! You can also manage your policy using the links below.
If you can’t find what you’re looking for here, check our FAQs or get in touch with our expert team who will be happy to help.
Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638), Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB.
Pet Plan Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 311969. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121849. Pet Plan Limited is a subsidiary of Allianz Insurance plc.
