Petplan has been helping pet owners access the best care for their pets for over 50 years. 

We're the UK's favourite pet insurance provider, insuring over 1.3 million pets.

Our Claims Pricing Guarantee means we'll never charge you more for claiming. 
 

Over £9million paid in claims each week to help pets get the veterinary treatment they need.

Get free health, behaviour and nutrition advice with our video chat service. 
 

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Physiotherapy

Physiotherapy & pet therapies

Along with physiotherapy, which is covered within the Vet Bills benefit, we also cover Pet Therapies like herbal medicine, homeopathy and acupuncture. You can also claim for hydrotherapy, up to £500 per illness/injury in dogs and cats (no additional limit for rabbits).

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Dental illness & injury

Dental illness & injury

Our cover includes the cost of treating dental illnesses and injuries, you just need to make sure you keep up with your pets annual veterinary dental checks.

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Cancer treatments

Cancer treatments & injury

With our cover your vet can choose the most appropriate and successful treatment for the type of cancer your pet has such as surgical removal, chemotherapy, immunotherapy and radiation.

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Diagnostic tests

Diagnostic tests

We cover the cost of MRI scans, CT scans and ultrasounds so your vet can diagnose problems quickly.

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Hereditary conditions

Hereditary conditions

A condition that your pet has inherited or is predisposed to such as hip dysplasia. We will cover conditions that haven't shown symptoms before the start of your policy.

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Physical & online consultations

Physical & online consultations

We cover the costs of telephone/video consultations as well as face to face vet consultations to give you the flexibility to choose how your pet is treated.

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Prescription medicine

Prescription medicine

We cover medicines that have been prescribed when your pet is unwell (doesn't include routine care like fleas or worming).

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Behavioural conditions

Behavioural conditions

Including therapy and drugs for behavioural problems such as separation anxiety or reactivity. We don't set hidden limits so you can claim up to the vet fees maximum benefit.

Surgery & specialised care

Surgery & specialised care

When needed for an injury or illness, we cover the cost of surgery and specialist procedures, like chemotherapy.

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Congenital conditions

Congenital conditions

An illness that exists since birth but doesn’t necessarily show symptoms right away. We will cover conditions that haven't shown symptoms before the start of your policy.

Our Covered For Life® plan provides ongoing help with vet bills. You can continue to claim year after year for the same condition up to your chosen yearly limit providing you renew with no break in cover.
Our Essential plan provides short term help with vet bills. You can claim for 12 months treatment up to £3,000 for each illness/injury. Once you reach either of these limits the condition will no longer be covered.

Pet insurance is not a legal requirement in the UK. Many pet owners choose insurance to help manage the cost of unexpected vet bills. 

Vet bills can rise quickly if your pet needs treatment for an accident, illness or emergency. Pet insurance provides financial protection and peace of mind, helping ensure your pet can get the care they need without putting you under financial strain. 

Why people choose pet insurance: 

  • Helps cover unexpected illness or injury 
  • Reduces the risk of paying for large, unplanned vet bills 
  • Gives reassurance when making treatment decisions

Pet insurance can be worth it if you want financial protection against unexpected or high veterinary bills and the flexibility to choose appropriate care for your pet. 

Treatment for accidents or illness can cost hundreds or even thousands of pounds1

Pet insurance can help manage the financial impact of emergencies, long‑term conditions and specialist referrals, which may otherwise be difficult to afford without cover.

By reducing uncertainty around costs, insurance can make it easier to focus on your pet’s health rather than financial pressure.

Because pet insurance is specific to each individual pet, there is no fixed cost.  

The cost depends on your pet and the cover you choose. Premiums are calculated individually and can change over time. 

Factors that affect price include: 

  • Your pet’s age and breed 
  • Where you live 
  • Your chosen level of cover and limits 
  • Your excess amount 

Petplan have been providing pet insurance for over 50 years and we use our knowledge of pet health to help us price our policies accurately. The breed, location and age of your pet are some of the factors we’ll take into consideration when calculating your premiums

Petplan also offers flexible plans, allowing you to tailor your level of cover to suit your budget. Our Covered For Life® plan provides ongoing help with vet bills while our Essential plan provides short-term help with vet bills. 

In addition, Petplan has a Claims Pricing Guarantee and while prices do increase every year, we never charge you more for claiming. This is very different to most other insurers.

Petplan pet insurance policies are designed to help cover the cost of unexpected veterinary treatments. This may include: 

  • Vet bills for illnesses and injuries 
  • Diagnostic tests such as X rays, scans and blood tests 
  • Surgery and hospital stays 
  • Prescription medications and treatments 
  • Complementary therapies, including physiotherapy, when recommended by your vet 
  • Dental treatment for illness or injury as long as your pet has an annual dental check and you undertake any recommended treatment within 6 months 
  • Behavioural treatment, when referred by your vet 

Cover can vary between providers, so it is important to check your individual policy documents for full details of what is included and any limits or conditions that apply. 

Some policies may also offer limited cover for illness or injury while travelling abroad, depending on your cover and destination, so it’s important to check the terms of your specific policy.

Yes, Petplan covers dental treatment when it is needed due to illness or injury, provided your pet has regular annual dental check‑ups and that you undertake any recommended treatment within 6 months. 

For example, if your pet breaks a tooth in an accident or develops a dental illness, Petplan can help cover the cost of treatment. Routine dental cleaning, cosmetic procedures or dental treatment where recommended check‑ups have not been kept up to date are not covered. 

Cover can vary between providers, so it’s important to check your individual policy documents for full details of what is included and any limits or conditions that apply.

Vaccinations are not typically covered by pet insurance, as they are considered routine preventive care.

But, keeping your pet’s vaccinations up to date is essential for their health and wellbeing. Regular vaccinations help protect your pet from serious illnesses and support responsible pet care.

While vaccinations are not usually included in insurance cover, maintaining routine care can help ensure your pet stays healthy throughout their life. 

Routine procedures such as spaying and neutering are not typically covered by pet insurance. These treatments are considered preventative care and are not included in pet insurance, so they should be budgeted for separately. 

Lifetime plans are very similar across the pet insurance market - only some may have inner limitations where others don't. 

Covered For Life® plan is Petplan’s most comprehensive type of cover. It is designed to provide ongoing cover for illnesses and injuries throughout your pet’s life, as long as you renew your policy each year. 

If your pet develops a long‑term or recurring condition, such as diabetes or arthritis, lifetime cover allows you to continue claiming for treatment year after year. This is because the annual vet fee limit resets every year, rather than running out after a set time or amount. 

Lifetime pet insurance is often chosen by owners who want consistent, long‑term cover and reassurance that ongoing conditions can continue to be treated over their pet’s lifetime.

Lifetime cover, a Covered For Life® plan, is often considered the most comprehensive type of pet insurance, particularly for owners who want long‑term protection. 

It allows you to claim for ongoing conditions year after year, as long as you renew your policy. This can provide ongoing financial support if your pet develops a long‑term illness. 

Petplan’s Covered For Life® plan is designed to offer broad, continuous cover for unexpected illnesses and injuries, making them a popular choice for owners seeking consistent protection and added peace of mind over their pet’s lifetime.

To make a claim with Petplan:

  • Complete the relevant claim form (online, by post, or through your vet) 
  • Provide your pet’s medical records and any invoices or receipts 
  • Petplan can pay your vet directly if they are happy for us to do so 
  • You can track the progress of your claim online 

Petplan also offers a Claims Pricing Guarantee, which means we’ll never charge you more for claiming.

In 2025 Petplan paid over £5.7 million to animal charities who work in partnership with us.

It's important to compare the veterinary cover carefully when choosing pet insurance. We asked Professor Noel Fitzpatrick what to look out for. Noel Fitzpatrick is an appointed representative of Petplan.

"Not all pet insurance is the same - choose wisely to get the best care for your animal."
"Every pet parent should ask these 3 questions before they insure their pet..."
"It's about value over many years rather than looking for a short-term deal"
"Cover restrictions can limit the diagnostic tools at your vet's disposal"
Pet advice
Here you'll find our top tips and inspiring stories to support you and your pet every step of the way.
With over 45 years’ experience in pet insurance we consider ourselves something of an expert. We’ve collated our top tips from breed advice to health information and everything in between.
Getting a new pet is an exciting time but you should be prepared to implement basic training from the get-go. Our pet training tips will help set you and your pet off on the right path.
Read up on the latest pet news and hear heart-warming tales from pet owners and their amazing companions.

My Petplan is a self-service area where you can make claims, update your account and access your policy information securely whenever you choose.

  • Claim for vet fees online
  • View your pet’s cover details
  • Access your policy documents
  • Change your details
  • Check Payments
  • Add a nominated person

We’ve just launched My Petplan and some features aren’t available yet – but we’re working on it! You can also manage your policy using the links below.

If you can’t find what you’re looking for here, check our FAQs or get in touch with our expert team who will be happy to help.

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* In 2025, we paid over 97% of all claims received. That's 98% of 1,358,323 Covered for Life® plan claims (98% dog, 98% cat, 98% rabbit) and 90% of 120,475 Essential plan claims (90% dog, 90% cat). In total, 1,420,880 claims were paid — that's one every 22 seconds. Source: Petplan claims data, 2025.

** Trustpilot 5-star review count correct as of September 2026.

 

Petplan is a trading name of Pet Plan Limited (Registered in England and Wales with company number 1282939) and Allianz Insurance plc (Registered in England and Wales with company number 84638). 

Pet Plan Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 311969. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, reference number 121849. Registered address for both companies: 15 Bishopsgate, London, EC2N 3AR. Pet Plan Limited is a subsidiary of Allianz Insurance plc.