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Did you know that you’re more likely to claim on your pet insurance than your car or home policy? Unfortunately, pets are just as susceptible to illness and injury as we are – in fact, 90% of the claims Petplan pays out are for illness, rather than accident. Insurance can help you ensure your cat gets the best care possible.
Can Petplan pay my vet directly? How does this work?
Yes we can pay your vet directly if they are happy to receive payment in this way. In most cases, your vet can submit an eclaim which is the fastest way to get the information to us. This means you won't be out of pocket and they'll even submit the claim on your behalf.
If you check with your vet and they can’t submit an eclaim, please use our online form to submit your claim. You can still select whether we should pay your vet or reimburse the policyholder if you have already made payment.
When should I get pet insurance?
As early as possible! Pets can get ill or injured at any time so it’s important to make sure you have cover in place to help you cover the cost of any veterinary treatment needed. Policies do not usually cover pre-existing conditions so if your pet already has a skin condition when you insure them you would need to continue to pay for treating this. If however you had insured them with Petplan before they developed a skin condition this would have been covered.
Does Petplan have any testimonials I can read?
Yes we do. You can read our Customer Stories from existing dog, cat and rabbit policyholders. We also have
Customer Reviews which are collected by Trustpilot.
Does Petplan work with any charities?
Our caring for pets goes beyond providing dog insurance, cat insurance and rabbit insurance. As 'the pet people' we are passionate about animal welfare and the principle of responsible pet ownership. We support
many charities and have set up
Petplan Charitable Trust, which has so far raised over £8 million towards a better, healthier world for animals.
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"title":"Is your cat’s poop healthy?",
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"title":"Dog Christmas Dinner Recipes",
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"meta":"Christmas is a time to treat your furry friends as well as your human ones. Discover fantastic festive dog food recipes for Christmas dinner with Petplan!",
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"title":"Is milk bad for cats?",
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"title":"5 ways to spot if your dog’s arthritis is progressing",
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"title":"Does your dog have weepy eyes?",
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"meta":"Are you allergic to your pet? Petplan examines the options for people allergic to their pets. From the PetPeople magazine archive.",
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"meta":"A balanced diet is essential for good health and an energetic pet. But what exactly is meant by a balanced diet?",
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"title":"Lyme's disease: what is it, and why is it dangerous?",
"intro":"Q: Our Border Collie has been limping and the vet…",
"meta":"Vet Scott Miller discusses on Lyme's disease caught from a tick, why is it dangerous, symptoms, how they can be effectively treated and what can done to stop it happening again.",
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"title":"Feline vaccinations - why your cat really does need them",
"intro":"Q: Our cat had vaccinations as a kitten but we…",
"meta":"Our cat had vaccinations as a kitten but we didn't keep them up. Is it necessary for cats to have these injections throughout their lives?",
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"tags":"FIV Feline aids",
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"title":"What you need to know about FIV cats",
"intro":"Q: My cat has just been diagnosed with FIV (feline…",
"meta":"My cat has just been diagnosed with FIV (feline immunodeficiency virus). It came as a huge shock. What can I do for her?",
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